Have you ever felt the letdown that comes from delivering your best work, only to have the client say, “This isn’t really what we wanted,” or “It’s okay, but it needs reworking.” How many times have you experienced that heart-sinking feeling that signals a problem, delay, budget overrun, and possibly canceling the project?
Most IT problems have nothing to do with IT, and most project breakdowns have nothing to do with technical expertise. Instead, most project failures can be attributed to communication failures, most of which begin at the first meeting and compound throughout the duration of the project.
Fortunately, we’ve developed proven processes that enable highly technical professionals to effectively communicate with each other and laypeople. Our training modules and programs range from 45 minutes to 2 full days, and all of them are geared toward immediate, proven solutions that bridge communication gaps.