Influential Communications
The major issue facing
professionals in the business environment today is the breakdown of
communications. However, when individual contributors begin to practice
effective listening, feedback, and questioning techniques, the doors of
communication can be opened. This one-day program combines these important
skills with those of establishing and maintaining rapport. This blend of
topics is an effective way to create effective influential communications.
Duration:
1 day
Intended for:
Business Professionals
who need a close working relationship with their business partners. The
participants will practice and learn specific skills in rapport, active
listening, feedback, questioning, and creating a collaborative working
environment. (Maximum – 20-24 participants)
Objectives:
Upon successful
completion of this workshop, participants will be able to:
-
practice active listening
-
establish and maintain rapport
-
relate to the unique working strategies
of their co-workers
-
generate appropriate questions to
determine common and achievable goals congruent within the organization
-
tailor motivational and developmental
feedback to individual styles
Topics:
Systematic questioning techniques designed to discover the difference
between business partners stated wants and real needs
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